Shipping policy
Processing time
All items are handmade to order. Orders are typically processed within 3–5 business days.
Delivery
We ship from Finland using standard mail or tracked options depending on the order. Delivery times vary by destination.
Estimated delivery times:
– Finland: 1–4 business days
– EU countries: 3–8 business days
Shipping rates
Shipping fees are calculated at checkout based on the item weight and destination. You can view your total shipping cost before completing the order.
Packaging
All products are carefully packed to ensure they arrive in perfect condition. We use eco-conscious materials whenever possible.
Payment Service Provider
Paytrail Oyj serves as the payment intermediary and service provider in collaboration with Finnish banks and credit institutions and is an authorized payment Institution. Paytrail Oyj will be shown as the recipient on your bank or credit card statement and forward the payment to the merchant. For complaints, please contact the website the payment was made to.
Paytrail Oyj
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Business ID 2122839-7